FAQ

At Uncommon Gifts, we’re here to make your gifting experience smooth and memorable. Below are answers to some of the most frequently asked questions to help you shop with confidence.

How to place an order from the website?

To place an order, begin by selecting your desired gift category from the homepage—for example, if you're looking for something romantic, you can click on the ‘Valentine’s Day Gifts’ or ‘Gifts for Girlfriend’ section. Browse through the available options and click on the product you like to view more details. You can either click “Add to Cart” to keep shopping or “Buy Now” to move directly to checkout. You’ll also have the option to add special gift add-ons. Once you’re ready, click the cart icon at the top right and then select “Place Order.” You’ll be prompted to log in using your email or phone number. On the checkout page, provide your delivery address, select the delivery date and time, and include a personalized message if you wish. Finally, review your order summary and click “Proceed to Payment” to complete your purchase.

Can I order a customised gift for my loved one?

Yes, you can definitely request a customised gift. If you have a special idea in mind—like a personalized name mug, custom photo frame, or message bottle—just reach out to us. You can email us at hello@uncommongifts.in or call/WhatsApp us at +91 7428431836. We’d love to understand your requirements and confirm if the customization is possible.

How can I track my order?

Once your order is successfully placed, you’ll receive an email and SMS confirmation that includes a tracking link. You can also log in to your Uncommon Gifts account and visit the ‘My Orders’ section to check the live status of your delivery.

What payment methods do you accept?

We support a variety of secure payment methods including all major credit and debit cards, UPI (Google Pay, PhonePe, Paytm, BHIM, etc.), net banking, wallets, and Razorpay. For international customers, we accept all major global cards through our secure gateway.

Customer Reviews - Christmas Ornaments

See what our customers are saying

A

Aarohi Malpani

14 Dec 2025

Ordered a personalised name ornament and it came out exactly as entered. The print is clear and looks lovely on the Christmas tree.

R

Ronav Chakraborty

13 Dec 2025

The family name ornament looks very festive. The personalisation adds a warm, personal feel to our decor.

S

Sarah Paul

6 Dec 2025

Bought a customised Christmas hanging and the name placement is perfect. It looks neat and well finished.

S

Suyash Kulshreshtha

8 Oct 2025

The personalised ornament feels sturdy and well made. The text is readable even from a distance.

M

Mary Joseph

5 Dec 2025

Loved seeing our child’s name on the ornament. It makes decorating the tree more meaningful.

I

Ishan Purohit

22 Oct 2025

The ornament arrived safely packed. The personalisation was done carefully and looks premium.

No reviews found for this collection.

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